Frequently Asked Questions | Diamu.com.bd

FAQs

Who are we (diamu.com.bd) ?

Diamu.com.bd is an Online Shopping destination in Bangladesh for online shoppers throughout the internet.

We are introducing an easy Online Shopping experience with the most reliable shipping and secured payment services.

Do you have any Showroom/Outlet?

No. We don’t have any showroom or outlet. Click here to see our principal office location.

How do I place an order?

To place an order, please follow our How To Order page for more details.

How do I know that My Order is Placed/Confirmed?

After placing the order successfully you’ll receive a confirmation email from diamu.com.bd with your order invoice attached.

You will get a confirmation call from our Delivery Team between 24 Hours after order placement, about the schedule of your parcel delivery time.

Send us an E-mail if you have more query.

Are the products same as they are described in the website?

Yes. Products are all same as they are appeared in the website.

What is the Delivery time?

Delivery Time: Max. 5 Business Days after the placement of your Order.

How Can I Pay?

We have all payments system available including Cash On Delivery and Conditional Cash On Delivery. Learn more about Payment Methods

**Conditional Cash On Delivery System: we send your product to your nearest third party Courier Services and you may have to pay 10% of the Total Amount in advance as per our COD Policy.**

Can I return a product if I am not satisfied?

Yes. We offer easy return for particular products at certain condition, learn more about our return policy .

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