REFUND POLICY

Hello There, as you’re considering to take a look upon this refund policy, you may already purchased from us or you’re about to purchase something. We so owe you a “THANK YOU”.

So, once the returned item we receive, please allow us a maximum timeline of 5-10 business days for the item to be verified and processed in our Returns Department. The original price of the item(s) plus any applicable tax will be credited back to your original form of payment. This refund policy is applicable for certain products if they meet all return condition as mentioned in Return Policy.

The time required to complete a refund depends on the payment method you have selected. Once we have received your product, it has undergone through verification, the expected refund processing times per refund methods are –

Please note that any outbound shipping fees paid and payment gateway charges are non-refundable.

Payment Method

bKash

7-15business days after confirming return/refund request

Mobile Banking (Rocket, mCash)

15-20business days after confirming return/refund request

Credit Card Reversal

15-25business days after confirming return/refund request

Cash On Delivery

5-10business days after confirming return/refund request

Exchange Request

Once your returned item is received, we will process a new order for your exchange and ship it at no cost to you. If the new item is a higher price, we will contact you for additional payment; if the new item is a lower price, we will refund the difference to your original form of payment.

If you have any questions about or need assistance with your return, please contact us

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