Fix your Drone. Repair and Servicing Online.

1) Request for Service: Describe your Drone’s issue and provide your information in the service request form. A service ticket will be generated for you.

2) Send Your Product: You will receive details for sending your drone to us based on your location.

3) Assessment and Repair: Our Authorized Service Center will assess your drone and send you a service price quotation. The repair process for your drone will begin after you’ve made the payment.

4) Receive Your Product: Our Service Center will send the repaired or replacement product to your address.

It takes approx. 10-20 business days to repair your drone after arriving at Our Service Center. You will receive an email notification after each step of the service process is complete.

You can check the repair progress simply by contacting our Support Center.

It depends on the specific issue. The price of the specific component is subject to product assessment results. If any component or the drone is defective and under warranty, no service fee will be charged.

Customer is responsible for all shipping charges for drone inspection/repair process if not under warranty policy of that drone which is already purchased from diamu.com.bd.

For safety concerns, please DO NOT ship a severely damaged battery (e.g., a swollen or leaking battery). If you want to replace a severely damaged battery, please complete your online Service Request form now.

If your drone needs to be repaired or replaced, you can submit an Online Service Request form.